1. Where are you located?

We’re right in the heart of Newcastle city centre, within walking distance of major attractions like Grey Street, the Quayside, and Newcastle Central Station.  You can find us easily using Google Maps or by contacting us directly.

2. What types of rooms do you offer?

We offer shared dormitory-style rooms accommodating 3 to 9 people. Each room is designed for comfort and affordability, with bunk beds and en suite bathrooms.

3. What is the check-in and check-out time?

Check-in starts at 2:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request, subject to availability and an additional fee.

4. Do you provide bedding and towels?

Yes, fresh bedding and towels are provided free of charge for every guest. Just pack your bags and we’ll take care of the rest!

5. Are there private bathrooms in the rooms?

Yes, all our rooms come with en suite bathrooms, so you’ll have your own private shower, toilet, and sink right in your dorm.

6. Do you have Wi-Fi?

Free high-speed Wi-Fi is available throughout the hostel, including in the rooms and common areas.

7. What’s the cancellation policy?

We run a no refund policy for cancellations.

8. How do I get to the hostel from Newcastle Central Station?

We’re just a 5 minute walk from Newcastle Central Station.  Exit the station, head north toward Grey Street and follow Grainger Street.

9. What’s nearby?

You’re steps away from Newcastle’s best spots: the Theatre Royal, Eldon Square shopping centre, and the lively Bigg Market and Quayside nightlife. Ask our staff for recommendations!

10. Do you have parking?

Being in the city centre, we don’t offer on-site parking. Nearby public parking options include Dean Street Car Park, just a short walk away. Rates vary, so check locally.

11. Can I store my luggage before or after my stay?

Yes, we offer free luggage storage before check-in and after check-out, subject to space availability—perfect for exploring Newcastle hands-free!

12. Is breakfast included?

Breakfast isn’t included, but there are many options for food a stones throw away.

13. Do you allow pets?

Sorry, no pets are allowed, except for registered service animals. Please inform us in advance if you’re traveling with one.

14. How can I book a room?

Book directly on our website